Privacy Policy

Preface

Duduzili strongly believes in providing total privacy and protection to our customer’s personal data. The information our customers give us are gotten with full consent, are processed under legal basis and are not sold, rented, loaned or otherwise disclosed to third parties. Our policies are created to provide protection of the confidentiality and security of our customer’s personal information. We only require the minimum amount of personal information needed to fulfill our service to our customers. Our privacy standards are in compliance with the National Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).

1. Policy overview

This Privacy Policy describes the process involved in the acquisition, processing, porting, storage and disposing of your personal data in connection with our websites, portals, mobiles applications, tools and services. This Privacy Policy also governs your rights regarding the foregoing Travelers Haven takes pride in securing and maintaining the privacy of the data we collect from you.

2. Scope and consent

This policy is enforced after you consent to it when you sign-up, access our products, services, content, features, technologies or functions offered from our websites, related sites, portals, applications and services. However, Travelers Haven is not responsible for handling of information gotten by third party customer/sites through the use of our tools, portal, and services and will not be held liable for any breach or misuse of collected information.

3. Rights

You have the right of access to your personal data being processed by Duduzii which includes requesting for an update, rectification, erasure, asking for a copy of your personal data, a withdrawal of consent at any time, complaining to a data protection authority, without affecting the lawfulness of processing based on consent given before the withdrawal. You can request for a restriction or deletion of your personal data based on the following:

• Non-legitimate grounds for processing
• Unlawful processing
• Erasure is required for compliance with a legal obligation.
• Inaccuracy of personal data
• Change in initial purpose All requests shall be made in writing to the Data Protection Officer via email at linqup@example.com.

4. Use of personal information

The collection and use of personal data by Duduzii is guided by certain principles. These principles state that personal data should:

• be processed fairly, lawfully and in a transparent manner.
• be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with such purposes.
• be adequate, relevant and limited to what is necessary to fulfil the purpose of processing.
• be accurate and, where necessary, up to date.
• Not be kept for longer than necessary for the purpose of processing.
• be processed in accordance with the data subject's rights.
• be kept safe from unauthorized processing, and accidental loss, damage or destruction using adequate technical and organizational measures.

5. Personal data collected and used in Duduzili

We collect the following personal information in order to provide personalized and improved experience. Personal Data may be given to us directly by you or by people or companies authorized by you to act on your behalf. We may also collect Personal Data about you from third parties in connection with our services. No Personal Data about you will be collected without your consent. Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide the services envisaged or requested. Automatic Information In general, website visitors do not need to provide personalized information to Travelers Haven. We may collect "aggregate data," i.e., group data with no personal identifiers such as IP address, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. We use this aggregate data to help us understand how the Sites are being used and to improve usability. We also use it to enhance the quality and availability of products and services we offer. Personal data that are provided and retained allows us provide services to its users. Travelers Haven solely holds the information and engages in no contact-sharing program with other organizations. The information collected are Contact Information: first and last name, email address. phone number, town/city/state, country, citizenship, and any other information required to process your information as a user of our platforms Websites Cookies: (small text files) when a user visits a website, and these cookies are used to analyse aggregate user behaviour on our website. Travelers Haven websites ask permission of the visitor prior to setting cookies. Should the visitor agree, Travelers Haven server shall only collect the following information:

1. The visitor's IP address (including the domain name associated with the IP address, i.e., using reverse look-up).
2. The date and time of the visit to the website.
3. The pages visited on the website.
4. The browser being used.
5. In addition, where this is available, Travelers Haven shall also collect:

• The country from which the visitor is accessing the website.
• The language of the browser being used.
• The website from which the visitor is accessing the Travelers Haven website.
• The search word used (if the site is accessed via a search engine).
• The type of connection and operating system. We only use these data to improve the visitor's website experience.
• Please review our Cookie Policy to learn more about how we use cookies.

Third Party Source: We may collect information from third party websites such as social media sites which authorizes Duduzii to access, store and use user’s information which will be handled in accordance with this policy. Mobile Devices: Some of our applications can be accessed through mobile application or mobile-optimized website from which we collect user’s data. This policy applies to access and use of data through mobile devices. Surveys: In order to ensure that the services we offer meet your requirements, we may ask for your feedback in form of surveys and polls. Any feedback received from you shall only be used for the purpose of improving our services and shall not be disclosed and are used for research and publication purposes. Inquiries: When an inquiry is sent to us through our contact form, we use the personal data that you have stated in the contact form to send a response to you. Any personal data received from you shall not be used for any other purpose without your prior consent and knowledge and shall not be disclosed.

6. Duration of storage

We shall store your personal data until they are no longer necessary for the purpose which we had collected it. Your information is only retained in accordance with legal and regulatory requirements for the collected data.

7. Data storage and security

Duduzii and its partners use a security-cleared data processor to store files and data on secure cloud-based servers hosted in the Republic of Ireland region of Amazon Web Services, and the North Europe Region of Microsoft Azure. The data processors are certified under the applicable frameworks and thereby guarantees and operates an appropriate standard of data protection and data security. Regardless of where your information is processed, we apply the same protections described in this policy and you have the right (upon your request) to be informed of the appropriate safeguards for data protection in the foreign country. We protect your Personal Data using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. All data is accessed via secure connections and stored on encrypted servers and encrypted storage services. We also use firewalls and physical access controls for our data centres, and information access authorization controls. Despite our efforts to establish a secure environment for the website, you should be aware that no information is completely secure on the internet. Therefore, you should always take the necessary safeguards and precautions on your own equipment. In the event of an actual or suspected breach of your Personal Data, we will use best effort to remedy the breach within one (1) month from the date we report the breach to you.

8. Children’s privacy

We do not use our platforms to knowingly solicit data from children or individuals under the age of Sixteen (16). Where a parent or guardian discovers that a child or individual under the age of Sixteen (16) has provided us with his/her Personal Data without their consent, he or she should contact us at abc@travelershaven.com and we shall immediately delete the user’s account from our servers.

9. Accuracy of information

• The Company shall take reasonable steps to ensure personal data is accurate.
• Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
• The Company shall ensure that updated personal data reflect across all boards to which it is being used.

10. Archiving/removal

• To ensure that personal data is kept for no longer than necessary, the Company puts in place a data retention policy for each area in which personal data is processed and review this process annually.
• This retention policy considers what data should/must be retained, for how long, and why.

11. Transfer of personal

Data We do not rent or sell your personally identifiable information to other individuals or organizations. However, we may transfer your personal data to third parties when it is necessary to provide you with our service. Third parties could include:

• The Company shall take reasonable steps to ensure personal data is accurate.
• Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
• The Company shall ensure that updated personal data reflect across all boards to which it is being used.

12. Changes to this policy

We may update this Policy from time to time without any prior notice to you or consent. Thus, you are advised to consult this Platform periodically for any changes. We will notify you of any changes by posting the revised Policy on this Platform. Please note that changes shall be effective immediately after they are updated on this Platform.

13. Contact

If you want to lodge a complaint over our processing of your personal data or have further requests, please contact the Data Protection Officer directly at abc@duduzili.com. Duduzili maintains an incidence response plan used in dealing with incidents relating to unlawful disclosure, loss, alteration, destruction, access to our customer’s personal data collected, transmitted, stored or processed in any way. We will work with the National Information Technology Development Agency (NITDA) to resolve any issues that we cannot resolve with you directly.